Safe Space Shelter Advocate Lead

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Safe Space Shelter Advocate Lead


ORGANIZATION: Model Cities is a private non-profit organization, established in 1967, that carries out human services, real estate development, and property management. It is a diverse working environment, with employees from various racial/ethnic backgrounds and nationalities. Model Cities’ community services work includes the 7-county metro area, with most of the clients residing in Ramsey County.

Model Cities will begin operating an emergency shelter for individuals experiencing homelessness in Ramsey County and is seeking full-time, part-time and on-call shelter staff to support shelter operations. Emergency shelter services will be provided for up to 64 men and women on a nightly basis and the shelter will operate daily from 10:00 p.m. to 9:00 a.m. The Shelter Advocate Lead will work 8 hour overnight shifts on weekdays & some weekends. Participant populations may include those with chemical abuse issues, criminal histories and/or mental health issues.

JOB SUMMARY: Under the direct supervision of the Safe Space Program Manager, the Shelter Advocate Lead will have a regular presence in the shelter and provide support to clients and direction to staff to ensure clients’ basic needs are met while they stay at our shelter. The Shelter Advocate Lead will work with the Safe Space Program Manager to support supervision and training of shelter staff; including leading staff meetings, participating in staff check-ins and facilitating client and stakeholder concerns in a timely manner. The Shelter Advocate Lead is also responsible for assisting with the management of incoming referrals, facilitating data collection and ensuring data entry is completed daily for necessary reporting. The Shelter Advocate Lead will also assist with ensuring shelter supplies are consistently available to operate shelter.



· Knowledge of and ability to work with diverse populations, including those who may be experiencing homelessness, chemical dependency, unstable housing, and/or mental illness, required.

· Experience working with low-income individuals, people from various economic, racial/ethnic, and cultural backgrounds and those who are homeless desired.

· Flexible, organized, self-motivated with ability to work independently.

· Possess good written and verbal communication skills and be able to communicate with staff, participants and referral partner in person, on the telephone and in writing.

· Must be able to lift up to 25lbs on an occasional basis.

· Patience, flexibility, ability to listen, assertiveness and compassion.

· Ability to effectively handle crisis situations and informed decisions while under pressure.

QUALIFICATIONSHigh School Diploma or GED. Must have at least one year of previous experience providing direct social services. Previous experience working in a nonprofit agency desired. The shifts are awake overnights, primarily between the hours of 9:30 pm to 9:30 am. Must have the ability to work weekdays & some weekends. Driver’s license and criminal background check required.


Low – mid 30s and full benefits (403 B; life, LTD, and health insurance; paid holidays, vacation, medical and other leaves)

Job Type: Full-time

Pay: $30,000.00 – $35,000.00 per year

COVID-19 considerations:



Community Services
(651) 632-8350